My professional writing skills students had to pretend to be a swim club manager who was writing a “bad news” letter to a long time member. The recently widowed member was distraught over the loss (probably theft) of her diamond engagement ring while she was swimming. She wanted the club to reimburse her, even though…

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At our son’s wedding, my husband and I met a lovely couple. They were funny, charming, and warm. We felt an instant rapport. So, when they were passing through our city,

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